Privacy Policy

Last updated: September 16, 2026. pulsegroup.online is an independent information website covering licensed sports betting in Australia. This policy explains what personal information we collect, why we collect it, who we share it with, and the choices and rights you have in relation to your information. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who we are

The operator of pulsegroup.online is Obchod a služby Praha s.r.o. (ABN/ACN: 07996331), with registered address at Chudenická 1057/34, Hostivař, 102 00 Praha 10, Australia. We are not a gambling operator; we publish information and comparisons about licensed betting operators. We handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You can reach us about any privacy matter by email at [email protected] or by post at the address above.

2. Information we collect

We collect only the personal information that is reasonably necessary to operate this site, answer your messages and keep the service secure. The specific activities are set out below, together with the purpose, the recipients and the retention period for each.

2.1 Server logs and security

• Data: IP address, device and browser details, date and time, pages requested, referring page
• Purpose: operating the site, monitoring security, preventing fraud and abuse
• Recipients: our hosting and security providers
• Retention: up to 14 days (access records), up to 90 days (security records)

2.2 Contact requests

• Data: name (optional), email address, message content
• Purpose: responding to your enquiry and keeping a record of the exchange
• Recipients: our own team only, and our email service provider
• Retention: up to 180 days, after which we delete it

2.3 Cookies

See our Cookie Policy. We use strictly necessary cookies, and optional analytics and affiliate cookies only with your consent where required. You can change your choice at any time through the cookie controls available on this site.

2.4 Retention periods

We keep personal information only as long as needed for the purpose it was collected, or as required by law. Server access records are deleted after 14 days and security records after 90 days; contact requests are kept for up to 180 days. Where a legal obligation requires us to retain information longer, we isolate it and restrict its use to that obligation.

2.5 Information from other sources

In some cases we may receive information about you from third parties, for example where a hosting provider reports a security incident or where an affiliate partner shares limited data about a referral. We handle any information received this way in line with this policy.

2.6 Automated collection

Information about your visit to this site, such as the pages you view, is collected automatically by our server logs and, only with your consent, by our analytics cookies. You are never required to identify yourself in order to browse the site.

3. How we use your information and lawful bases

We use personal information only for the purposes you would reasonably expect. In practice, that means:

• operating, maintaining and securing the site;
• monitoring security and preventing fraud and abuse;
• responding to your enquiries and providing the service you requested;
• improving site content and performance;
• meeting our legal and regulatory obligations.

We rely on the lawful bases recognised under the APPs for these activities, including your consent where consent is required, our legitimate interests in operating the site securely, and the requirements of law.

4. Recipients and third parties

We do not sell personal information. We may disclose it to the following categories of recipients, under contract and only to the extent necessary for the purposes described above:

• hosting and infrastructure providers, who store and serve the site;
• security and monitoring providers, who detect and respond to incidents;
• analytics providers, only where you have consented;
• affiliate partners, with limited data about clicks and referrals used to attribute sign-ups;
• legal and professional advisers, when we need expert advice.

We may also disclose personal information where we are required or permitted to do so by law, to a court, regulator or government authority, or to protect the rights, safety or property of ourselves or others.

5. Overseas disclosure

Some of our providers are based outside Australia, and some of your information may be processed overseas. Where this happens, we take reasonable steps to make sure the overseas recipient handles your information consistent with APP 8 and the Privacy Act, including through contractual commitments. Where a recipient's jurisdiction does not provide an equivalent level of protection, we consider that in choosing our providers.

6. Marketing (Spam Act 2003)

We do not send commercial electronic messages unless you have given the consent required under the Spam Act 2003 (Cth). You can opt out of any marketing communication at any time, and we process opt-out requests promptly.

7. Security

We apply reasonable technical and organisational safeguards to protect the personal information we hold from misuse, interference, loss and unauthorised access, disclosure or modification. These include restricted access to server systems and monitoring for security incidents, and we review our safeguards as the service changes. No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your rights

Under the APPs you have the following rights in relation to your personal information:

• APP 11: request information about how your personal information is handled;
• APP 12: request access to the personal information we hold about you;
• APP 13: request correction of information that is inaccurate, out of date, incomplete, unreliable or irrelevant;
• APP 14: in some circumstances, request that we do not use or disclose your information.

You can make a request by contacting [email protected]. We will respond within a reasonable time, free of charge in the ordinary case, and if we refuse a request we will tell you why. If you are not satisfied with how we have handled your information or a request, you may complain to the Office of the Australian Information Commissioner (OAIC): oaic.gov.au, phone 1300 363 992.

9. No automated decision-making

We do not use your personal information to make decisions that have legal or similarly significant effects for you without your involvement. No automated or profile-based decisions are made about you on this site, including any decision about your eligibility for a bonus or offer, which is determined by the operator you register with.

10. Minors and age restriction

This website is intended for people aged 18 and over, and it concerns betting services that are only available to adults in Australia. We do not knowingly collect personal information from anyone under 18. If you believe we hold information about a child, contact us and we will delete it without undue delay.

11. Notifiable Data Breaches (NDB)

We operate in line with the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988. If a data breach is likely to result in serious harm, we will assess the incident, notify the affected individuals and the OAIC where required, and take steps to remediate the breach.

12. Supervisory authority

In Australia, privacy is overseen by the Office of the Australian Information Commissioner (OAIC). If you have a privacy complaint about this site that we have not resolved to your satisfaction, you can contact the OAIC directly at oaic.gov.au or by phone on 1300 363 992.

13. External links

This site contains links to operator websites and other third-party sites. When you follow a link, you leave pulsegroup.online and the privacy practices of that site are governed by its own policy, which we encourage you to read. We are not responsible for the content or practices of external sites.

14. Changes

We may update this policy from time to time to reflect changes in our practices, technology or the law. The current version is always the one published on this page, and the last-updated date at the top shows when it was last revised.

15. Contact

If you have any questions about this policy, a request to make under it, or a complaint about how we handle personal information, contact us at [email protected] or by post to Obchod a služby Praha s.r.o., Chudenická 1057/34, Hostivař, 102 00 Praha 10. We will respond within a reasonable time.